All work is made by Sarah and our amazing team on Ravenswood Avenue in Chicago.  We take pride in our craftsmanship and want you to love wearing your jewelry. If you have any questions about your order or about the pieces on our website, please email us or call the studio at 773-327-8870.

Retailers
We believe in buying local. Neighborhood businesses give back to their communities through wages, taxes and purchases from other neighborhood businesses. We hope that you will decide to make your purchase locally if there is a store in your area.

Ordering Information
Because our jewelry is handcrafted, lead times vary for each piece. Estimated lead times are provided for each item on the website. We will notify you immediately of any complications or production delays. Expedited delivery may be available on certain items. Please email us with specific requests.

All orders shipped within Illinois are subject to 10.25% sales tax.

Payment
We accept MasterCard, Visa and American Express.

Shipping
All orders are shipped via UPS Ground unless otherwise specified. At this time, we are unable to ship to international addresses, P.O. boxes, an A.P.O. or F.P.O. address or U.S. territories. Shipping times exclude weekends and holidays. 
UPS Ground: $15
UPS 2nd Day: $25 (signature required)
UPS Next Day Air: $35 (signature required)

Rings
Obtaining an accurate ring size can be difficult and we suggest that you be sized by your local jeweler prior to ordering a ring. A wide band in a size 6 will fit more snugly than a narrow band in the same size, so such factors must be considered. We size our rings to the leading edge.  Other factors such as temperature, salt intake, exercise and travel can also have a dramatic effect on your finger size, so we strongly recommend that you be sized multiple times to accurately determine your ring size. There is no such thing as a ring that fits perfectly at all times and under every condition. Most of our rings can be resized for a $30 fee. We do not resize silver rings. Please contact us with any questions regarding ring sizing.

Special Orders
We are often able to accommodate special requests. If you would like a necklace in a custom length or a ring with a larger stone, please contact us for more information. 

Returns
Exchanges are available within 7 days of receipt. Jewelry must be unworn and in perfect condition. Shipping costs cannot be refunded.  Please note that all rings, custom orders and sale items are final sale and cannot be exchanged. Please contact the studio at 773-327-8870 or email us for a return form before sending any merchandise back.

Care and Cleaning
A little care goes a long way in preserving the beauty and life of your jewelry. Click here for detailed information on how to care for your jewelry. 

Repairs
Repairs on damaged and worn items are available for a small fee. Please contact us for more information.