service

We take pride in our craftsmanship and want you to love wearing your jewelry. If you have any questions about your order or about the pieces on our website, please email us at info - at- sarahmcguire.com or call the studio at 773-327-8870.

Retailers
We believe in buying local. Neighborhood businesses give back to their communities through wages, taxes and purchases from other neighborhood businesses. We hope that you will decide to make your purchase locally if there is a store in your area.

Ordering Information
Because our jewelry is handcrafted, lead times vary for each piece. Estimated lead times are provided for each item on the website. We will notify you immediately of any complications or production delays. Expedited delivery may be available on certain items. Please contact us at 773-327-8870 or info -at- sarahmcguire.com with specific requests.

All orders shipped within Illinois are subject to 9.75% sales tax.

Payment
We accept MasterCard, Visa and American Express.

Shipping
All orders are shipped via UPS Ground unless otherwise specified. At this time, we are unable to ship to international addresses, P.O. boxes, an A.P.O. or F.P.O. address or U.S. territories. Shipping times exclude weekends and holidays. Shipping prices are subject to change.
UPS Ground: $15
UPS 2nd Day: $25
UPS Next Day Air: $40

Rings
Obtaining an accurate ring size can be difficult and we suggest that you be sized by your local jeweler prior to ordering a ring. A wide band in a size 6 will fit more snugly than a narrow band in the same size, so such factors must be considered. Other factors such as temperature, salt intake, exercise and travel can also have a dramatic effect on your finger size, so we strongly recommend that you be sized multiple times to accurately determine your ring size. There is no such thing as a ring that fits perfectly at all times and under every condition. Most of our rings can be resized for a $30 fee. We do not resize silver rings. Please contact us with any questions regarding ring sizing.

Special Orders
We are often able to accommodate special requests. If you would like a necklace in a custom length or a ring with a larger stone, please contact us for more information at 773-327-8870 or info -at- sarahmcguire.com. Additional charges may apply and keep in mind that Special Orders are final sale and not returnable or exchangeable.

Returns
Because all of our jewelry is made to order, we do not accept returns.   If you have any questions about our return policy, please contact the studio at 773-327-8870.

Care and Cleaning
A little care goes a long way in preserving the beauty and life of your jewelry. Click here for detailed information on how to care for and clean sterling silver, oxidized silver, gold and leather.

Repairs
Repairs on damaged and worn items are available for a small fee. Please contact the studio at 773-327-8870 or info -at- sarahmcguire.com for more information.